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Disabled Aids and Products
for
All Your Disability Needs
The Disabled Shop: Mobility Aids and Equipment for People with Disabilities
Mobility Aids and
Equipment
for Disabled People
Home »» Easy Returns
 

Easy Returns

Your satisfaction is our success. Every item we sell comes with our 100% satisfaction guarantee. We will issue a full refund on merchandise that is new and unused and returned with the original packaging in resaleable condition within 30 days of purchase date for any reason. Simple.

Something not working?

We have a really low failure rate. But when failures do happen, we are ready. Call or email us and we will have the problem sorted out in no time.

For more details please see our Shipping and returns policy.

 
Copyright © 2009 The Disabled Shop: Disability Aids and Accessories including bathing aids, shower chairs, commodes and wheelchairs.
The Disabled Shop, Coed y Dwr Farm, Oldwalls, Llanrhidian, Gower SA3 1HA Tel: 02921 252504/ 01792 391223
Registered no. 5772984 Registration no.771 8341 17
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What is Vat Exemption?

What is Vat Exemption
Most of our customers are exempt from VAT by virtue of their chronic disability. However, certain products are not eligible for Vat relief , so a description of the VAT status is given along with the price of all items within the shop . If you qualify for VAT exemption then you will need to complete the self-decleration of exemption on this site , just prior to completing the checkout process . The checkout stage will give an indication as to the amount of VAT that is being collected on behalf of the Revenue by us !

You are exempt from paying VAT on the items as relevant if :

Individuals : If you are chronically sick or disabled and the products are for your personal use. You do not need a Doctors letter or other such documentation. Full details can be found at
HM Customs and Excise, Notice 701/7, Supplies to handicapped people.

Charities : Where the goods are made available by the charity to a disabled person for their personal or domestic use. Full details can be found at
HM Customs and Excise, Notice 701/7, Supplies to charities.

Buying for someone else : If you are buying this product for or on behalf of someone who is chronically sick or disabled and the product(s) is for their personal use.

Non-eligible customers : If you are not eligible for VAT relief, we are obliged to charge you the full 17.5% VAT on the whole of your order.

If you are in any doubt as to whether you qualify for VAT exemption just call one of our helpful staff on 0800 3896587.
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